I've had lots of practice at saying 'no'. I'm not just talking about the 'should-we-use-an-exclamation-point-here' questions. I mean the 'will-you-sponsor-my-gumboot-throwing-team/donate-to-my-aunt's-knee-surgery/speak-at-our-event-for-free' kind. The types of questions that make some decision makers chuckle uncomfortably, clap their hands once, say they'll look at it and rush for the door, giving me a side eye on their way out that says, 'handle this, will you?' Because sayi

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